Wenzhou Zhijing Machinery Co., Ltd. (温州志景机械有限公司), trading as GGIN Machinery (“we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you provide when visiting https://gginmachinery.com/, submitting a product inquiry, or communicating with us regarding our products and services.

This Privacy Policy explains what information we collect, why and how we use it, when we may share it, how we protect it, and the rights that may be available to you.

Who We Are

The controller responsible for this website and the personal information described in this Privacy Policy is:

Company: Wenzhou Zhijing Machinery Co., Ltd.
Chinese name: 温州志景机械有限公司
Website: https://gginmachinery.com/
Email: info@gginmachinery.com

Questions about this Privacy Policy or our handling of personal information may be sent to the email address above.

Scope of This Policy

This Privacy Policy applies to:

• Visitors to our website;
• People who contact us through an inquiry form, email, telephone or messaging service;
• Representatives of customers, distributors, dealers and other organizations;
• People requesting information about label printing machines, label converting equipment, related machinery, parts, samples, quotations or technical support;
• Suppliers, service providers and potential business partners.

Our website is primarily intended for business customers. It does not currently offer online consumer purchases or online payment processing.

Information We Collect

Information you provide

When you contact us, we may collect:

• Your name;
• Company name and job title;
• Country or region;
• Email address;
• Telephone number or messaging account;
• Business address, website and company information;
• Machine models, configurations or technical specifications in which you are interested;
• Information about label materials, dimensions, printing colors, processes, production speeds or capacity requirements;
• Quotation, sample, delivery, installation, training, spare-part or after-sales requirements;
• Artwork, photographs, technical documents or other files you send to us;
• Emails, messages and other business correspondence;
• Any other information you voluntarily provide.

Please do not submit sensitive personal information unrelated to your business inquiry through our general inquiry forms.

Information collected automatically

When you visit the website, we or our service providers may automatically collect:

• IP address;
• Browser type and version;
• Device type and operating system;
• Visit date and time;
• Approximate location;
• Pages viewed and links clicked;
• Referring and exit pages;
• Cookie identifiers;
• Website error, security and server logs.

We generally use this information to operate and secure the website, understand website usage and improve its performance.

Information from other sources

Where permitted by law, we may receive business contact information from:

• Your employer or colleagues;
• Dealers, distributors or business partners;
• Trade shows and public business directories;
• Publicly available websites;
• Third-party communication platforms you choose to use;
• Other lawful public sources.

How We Use Information

We may use personal information to:

• Receive and respond to product inquiries;
• Understand your production requirements;
• Recommend suitable machines, configurations and solutions;
• Prepare quotations, technical proposals, samples and product materials;
• Communicate about contracts, production, delivery and logistics;
• Provide installation, commissioning, training, maintenance, spare parts and after-sales support;
• Manage customer, distributor, supplier and partner relationships;
• Arrange online or in-person business meetings;
• Send product catalogs or technical information you request;
• Provide relevant B2B product and service information where permitted by law;
• Improve our website, products, services and customer experience;
• Detect fraud, spam, cyberattacks and other security threats;
• Maintain appropriate business, contractual and compliance records;
• Comply with applicable laws and lawful government requests;
• Establish, exercise or defend legal claims.

We do not make decisions that produce legal or similarly significant effects solely through automated processing.

Legal Bases for Processing

Where applicable law requires a legal basis, we may process personal information based on:

• Consent, such as consent to non-essential cookies or marketing;
• Performance of a contract or pre-contractual steps, such as responding to a quotation request;
• Legitimate interests, including managing B2B relationships, improving the website, protecting network security and conducting reasonable business marketing;
• Legal obligations, including tax, accounting, customs, export-control and regulatory requirements;
• Establishing or defending legal rights.

Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect processing that occurred before consent was withdrawn.

Cookies and Similar Technologies

Our website may use cookies and similar technologies. Cookies are small text files stored on your device.

We may use:

• Strictly necessary cookies for website operation, security and form functionality;
• Functional cookies to remember language or website preferences;
• Analytics cookies to understand website usage and improve performance;
• Advertising or marketing cookies, if enabled, to measure advertising effectiveness or provide more relevant promotions.

Where required by law, we will request your consent before placing analytics, advertising or other non-essential cookies.

You may manage cookies through our cookie settings, where available, or through your browser. Disabling certain cookies may affect website functionality.

For a current list of the cookies we use, their purposes and retention periods, and to manage or withdraw your consent, please see our Cookie Policy: https://gginmachinery.com/cookie-policy/.

Microsoft Clarity

We use Microsoft Clarity to understand how visitors interact with our website through behavioral metrics, heatmaps and session recordings. Depending on your consent choices, Microsoft Clarity may collect or generate information such as page views, clicks, scrolling activity, browser and device information, approximate location, cookie identifiers and website interaction data. We use this information to improve website usability and performance.

Where required by law, non-essential Microsoft Clarity analytics and advertising-related cookies and tracking are used only after you provide the relevant consent. You can reject or withdraw your consent at any time through our cookie settings or Cookie Policy.

Microsoft processes information in accordance with the Microsoft Privacy Statement: https://privacy.microsoft.com/privacystatement.

Third-Party Services

We may use third-party services to operate our website and manage business communications, including:

• WordPress and website plugins;
• Hosting, domain, content-delivery and cybersecurity providers;
• Business email providers;
• Contact-form and anti-spam services;
• CookieYes for cookie consent management and recording consent preferences;
• Microsoft Clarity for analytics, behavioral metrics, heatmaps and session recordings;
• WhatsApp, WeChat or other communication services;
• Embedded media services such as YouTube;
• Customer relationship management, file-storage or business-management services.

These providers may process information on our behalf or under their own privacy policies. We recommend reviewing the applicable third-party privacy policy before using such services.

Third-party websites, social networks and communication platforms are not controlled by this Privacy Policy.

How We Share Information

We do not rent personal information or sell it for monetary consideration.

Where reasonably necessary and legally permitted, we may share information with:

• Our employees and authorized business personnel;
• Website hosting, IT, email, cloud-storage and cybersecurity providers;
• Dealers, distributors and local service partners;
• Logistics, customs, installation and after-sales providers;
• Accountants, lawyers, insurers and professional advisers;
• Courts, law-enforcement bodies and government or regulatory authorities;
• Relevant parties involved in a merger, restructuring or transfer of business assets.

We limit disclosure to information reasonably necessary for the relevant purpose and require providers acting on our behalf to apply appropriate confidentiality and security measures.

If advertising technology constitutes a “sale,” “sharing,” or use for targeted advertising under applicable law, we will provide the required notice and opt-out mechanism.

International Data Transfers

We are located in China and serve customers worldwide. Information you submit may therefore be transferred to, stored in or processed in China or another country outside your place of residence.

Privacy laws in those countries may differ from those in your jurisdiction. Where required, we will use appropriate safeguards, which may include contractual data-protection terms, standard contractual clauses, consent or another legally recognized transfer mechanism.

Data Retention

We retain information only for as long as necessary for the purposes described in this Policy and to meet legitimate business and legal requirements.

Generally:

• Ordinary inquiries and business correspondence may be retained for up to three years after the last substantive interaction;
• Customer, contract, order, logistics, after-sales and financial records may be retained longer where required by the business relationship or applicable law;
• Server and security logs are normally retained for no longer than 12 months unless required for a security investigation or legal obligation;
• Marketing information is retained until you unsubscribe, object, or the information no longer has a reasonable business purpose;
• Cookie retention depends on the particular cookie and its purpose.

After the applicable period, information will be deleted, anonymized or otherwise securely disposed of unless continued retention is required by law.

Information Security

We use reasonable technical and organizational measures to protect personal information, including access controls, account security, website maintenance, software updates, backups and appropriate provider management.

No internet transmission or electronic-storage method is completely secure. Please do not send highly sensitive or confidential information through an unsecured inquiry channel. Contact us first if you need to transmit valuable technical files or trade secrets.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Know whether and how we process your information;
• Request access to or a copy of your information;
• Correct inaccurate or incomplete information;
• Request deletion;
• Restrict or object to certain processing;
• Withdraw consent;
• Object to direct marketing;
• Request data portability where applicable;
• Complain to a competent data-protection authority;
• Exercise your rights without unlawful discrimination.

Requests may be sent to info@gginmachinery.com. We may request reasonable information to verify your identity and protect your information.

Certain rights are subject to legal exceptions. For example, we may retain information needed to perform a contract, comply with the law, resolve disputes or defend legal claims.

Marketing Communications

If you inquire about our products, we may send reasonable follow-up communications relating to that inquiry or similar B2B products.

Where consent is required, we will obtain it before sending marketing communications. You may opt out at any time by:

• Using the unsubscribe link in an email;
• Replying and asking us to stop;
• Emailing info@gginmachinery.com.

Opting out of marketing will not prevent necessary communications concerning an existing inquiry, contract, order, security issue or after-sales service.

Notice for California Residents

If applicable California privacy law covers our activities, California residents may have rights to know, access, correct or delete personal information and to opt out of a legally defined “sale” or “sharing” of personal information.

We do not sell personal information for monetary consideration. Depending on the applicable law, the use of certain analytics or advertising-related cookies and technologies may be considered “sharing,” targeted advertising or cross-context behavioral advertising. Where applicable, you can opt out by selecting “Reject All” or by disabling Analytics and Advertisement cookies through our cookie settings.

Our website may not respond to traditional browser “Do Not Track” signals. Where applicable law requires recognition of a legally valid opt-out preference signal, we will process that signal as required.

Notice for EEA and UK Individuals

Individuals in the European Economic Area or United Kingdom may have rights of access, correction, deletion, restriction, objection and data portability under applicable data-protection law.

You may also lodge a complaint with the data-protection authority in the country where you live or work, or where you believe an infringement occurred.

Where we rely on legitimate interests, you may object based on your particular circumstances. You may object to direct marketing at any time.

Children’s Privacy

This website is intended for businesses and professionals and is not directed to children.

We do not knowingly collect personal information from children under 16, or another minimum age established by applicable law. If you believe a child has provided information to us, please contact info@gginmachinery.com.

External Links

Our website may contain links to third-party websites, social-media services, maps, videos or communication platforms. Those third parties may collect information according to their own privacy policies.

We recommend reviewing their privacy practices before submitting information.

Changes to This Policy

We may update this Privacy Policy when our website, business activities, service providers or legal obligations change.

The updated version will be posted on this page with a revised “Last Updated” date. Where appropriate, we may provide additional notice of material changes.

Contact Us

Questions, concerns and privacy-rights requests may be directed to:

Wenzhou Zhijing Machinery Co., Ltd.
温州志景机械有限公司
Website: https://gginmachinery.com/
Email: info@gginmachinery.com